Our clients are mostly within SMES, where organisations cannot afford to have inhouse HR services, and they seek advice as and when they need it. We have a portfolio of clients across diverse sectors, with different needs. Our clients like that we do not charge retainer fees.
For Retail; Private Health; Hospitality; Logistics; Property services. Motor industry and Charities:
outplacement counselling to assist individuals to prepare for the job market; individual CV review; Recruitment; performance management - both proactive positive approaches as well as dealing with underperformance ; individual Grievances; disciplinaries and appeals; negotiating termination packages; sickness absence and Occupational Health; Employee handbooks and policies; recruitment; advice on core policies for start up situations; assertiveness coaching and chairing Leadership meetings.
For legal clients:
Developed a strategic People plan aligned to business strategy; Employee engagement and positive performance management; appraisals to deliver positive outcomes; mediation between individuals to achieve improved working relationships; Partner coaching; mentoring; performance management workshops for managers; workshops on employee engagement, career coaching; and 360 feedback exercises.
For software clients;
Employee engagement workshops, positive performance management; Board level advice on redundancies; redesigning redundancy selection criteria; implementing redundancy programmes; outplacement counselling to assist individuals to prepare for the job market; individual CV review; career coaching; establishing procedures for UKVI Right to Work in the recruitment process; interim HR management services; managing performance during probation; mentoring.
For Professional Services, Retail and hospitality:
Advice on policy development; reviewing and updating Employee Handbooks; recruitment procedures; supporting Gross Misconduct disciplinaries and appeals; performance management; TUPE transfers;
Recommendation from a Managing Director -Property Services:
Sue provides crystal clear advice and guidance for us which is both practical and appropriate for our business. We work with Sue on an ongoing basis and also find her to be a fantastic sounding board on a broad variety of matters, such is the depth of her experience.
Recommendation from Managing Director - Software Company:
I spent much of my career pretty ambivalent about HR and HR professionals. Sue was the one who demonstrated to me the value that a good HR professional can bring to an organisation. She is level-headed, sensible, pragmatic and (above all) business focused. Sue handled a number of complex and difficult HR cases for me with skill and efficiency. I recommend her without reservation or hesitation.
Recommendation from Commercial Director, IT industry:
I hired Sue to take over a very difficult redundancy programme part way through delivery. From the very first meeting, Sue's professionalism and expert knowledge were apparent. She managed the entire process including directing our admin staff, and it was extremely successful - not only were we able to make the redundancies needed, but many of the affected staff left (and remain) on amicable terms.
My colleagues, from board level down to the affected staff themselves, were impressed by Sue's combination of attention to detail, professional demeanour, and considerate execution. We have hired her again since for other HR activities and plan to do so again. I thoroughly recommend her services: my only regret is that I didn't hire her sooner."
Recommendation from Managing Partner, legal firm:
"Sue has now worked with our in-house HR team on a number of assignments relating to implementation of performance based assessment, including coaching senior
management. Sue has demonstrated a fantastic ability to assimilate our business needs and deliver practical solutions and guidance. I would highly commend Sue
to anyone seeking HR consultancy to enhance and support improved business performance."
Recommendation from a Director, Manufacturing Company
"A fresh pair of, impartial and experienced eyes were most welcome and have enabled us to review our greatest assets, our employees, and unlock their potential.
Employment law and practices are constantly evolving, and trying to balance the needs of a modern lean business, means that sadly we can't be experts in all matters. To find Human Resources professionals that we have confidence in, with a proven track record is a real comfort.
I would highly recommend your company's services to any small to medium business and look forward to working with your company in the future."